Dec 26, 2023
AI Automation from Zendesk and Zoom, Sign In with Microsoft and UX improvements
Changelog #15
Hope you’re all celebrating this year and excited about the next.
Feels like a great time to be using AI to crunch all the customer conversations you’ve had this year to better inform next year’s roadmap.
👾 AI Zendesk integration
We’ve added full AI support for Zendesk! like we recently launched with Intercom & Gong, Cardinal AI will go over all tickets and conversations and automatically bring in the ones having customer requests in them (and identify and link the features requested)
🎯 AI Zoom Cloud Recording Integration
No more “I wish we had a call recording tool” - if you’re using Zoom, you can have all customer calls that have feature requests in them be automatically listened to, identified, and extracted by AI.
Imagine: any Zoom call with customers or prospects gets recorded, transcribed, and processed for features immediately and automatically 😎
![](https://framerusercontent.com/images/zBcwkv2lR5GsvKIy4YMFuBeXboY.png)
🧶 Sign in with Microsoft
You’ve asked for it, you got it. You can now sign up with a Microsoft work email as well.
![](https://framerusercontent.com/images/gEVAhXwskgoc5qsLYcU21XyMXJ0.png)
🍝 UX improvements
We’ve made various improvements, mostly around helping AI suggestions stand out and be clearer.
![](https://framerusercontent.com/images/5kKh9t21B3AZpqppHDVQkjkBn8.png)
Tell us what you think ❤️ (grab some time with us here).
Dec 26, 2023
AI Automation from Zendesk and Zoom, Sign In with Microsoft and UX improvements
Changelog #15
Hope you’re all celebrating this year and excited about the next.
Feels like a great time to be using AI to crunch all the customer conversations you’ve had this year to better inform next year’s roadmap.
👾 AI Zendesk integration
We’ve added full AI support for Zendesk! like we recently launched with Intercom & Gong, Cardinal AI will go over all tickets and conversations and automatically bring in the ones having customer requests in them (and identify and link the features requested)
🎯 AI Zoom Cloud Recording Integration
No more “I wish we had a call recording tool” - if you’re using Zoom, you can have all customer calls that have feature requests in them be automatically listened to, identified, and extracted by AI.
Imagine: any Zoom call with customers or prospects gets recorded, transcribed, and processed for features immediately and automatically 😎
![](https://framerusercontent.com/images/zBcwkv2lR5GsvKIy4YMFuBeXboY.png)
🧶 Sign in with Microsoft
You’ve asked for it, you got it. You can now sign up with a Microsoft work email as well.
![](https://framerusercontent.com/images/gEVAhXwskgoc5qsLYcU21XyMXJ0.png)
🍝 UX improvements
We’ve made various improvements, mostly around helping AI suggestions stand out and be clearer.
![](https://framerusercontent.com/images/5kKh9t21B3AZpqppHDVQkjkBn8.png)
Tell us what you think ❤️ (grab some time with us here).
Dec 26, 2023
AI Automation from Zendesk and Zoom, Sign In with Microsoft and UX improvements
Changelog #15
Hope you’re all celebrating this year and excited about the next.
Feels like a great time to be using AI to crunch all the customer conversations you’ve had this year to better inform next year’s roadmap.
👾 AI Zendesk integration
We’ve added full AI support for Zendesk! like we recently launched with Intercom & Gong, Cardinal AI will go over all tickets and conversations and automatically bring in the ones having customer requests in them (and identify and link the features requested)
🎯 AI Zoom Cloud Recording Integration
No more “I wish we had a call recording tool” - if you’re using Zoom, you can have all customer calls that have feature requests in them be automatically listened to, identified, and extracted by AI.
Imagine: any Zoom call with customers or prospects gets recorded, transcribed, and processed for features immediately and automatically 😎
![](https://framerusercontent.com/images/zBcwkv2lR5GsvKIy4YMFuBeXboY.png)
🧶 Sign in with Microsoft
You’ve asked for it, you got it. You can now sign up with a Microsoft work email as well.
![](https://framerusercontent.com/images/gEVAhXwskgoc5qsLYcU21XyMXJ0.png)
🍝 UX improvements
We’ve made various improvements, mostly around helping AI suggestions stand out and be clearer.
![](https://framerusercontent.com/images/5kKh9t21B3AZpqppHDVQkjkBn8.png)
Tell us what you think ❤️ (grab some time with us here).
Dec 26, 2023
AI Automation from Zendesk and Zoom, Sign In with Microsoft and UX improvements
Changelog #15
Hope you’re all celebrating this year and excited about the next.
Feels like a great time to be using AI to crunch all the customer conversations you’ve had this year to better inform next year’s roadmap.
👾 AI Zendesk integration
We’ve added full AI support for Zendesk! like we recently launched with Intercom & Gong, Cardinal AI will go over all tickets and conversations and automatically bring in the ones having customer requests in them (and identify and link the features requested)
🎯 AI Zoom Cloud Recording Integration
No more “I wish we had a call recording tool” - if you’re using Zoom, you can have all customer calls that have feature requests in them be automatically listened to, identified, and extracted by AI.
Imagine: any Zoom call with customers or prospects gets recorded, transcribed, and processed for features immediately and automatically 😎
![](https://framerusercontent.com/images/zBcwkv2lR5GsvKIy4YMFuBeXboY.png)
🧶 Sign in with Microsoft
You’ve asked for it, you got it. You can now sign up with a Microsoft work email as well.
![](https://framerusercontent.com/images/gEVAhXwskgoc5qsLYcU21XyMXJ0.png)
🍝 UX improvements
We’ve made various improvements, mostly around helping AI suggestions stand out and be clearer.
![](https://framerusercontent.com/images/5kKh9t21B3AZpqppHDVQkjkBn8.png)
Tell us what you think ❤️ (grab some time with us here).
![](https://framerusercontent.com/images/xjDWHiQRictSphLVEMw4YotDF04.png)
![](https://framerusercontent.com/images/xjDWHiQRictSphLVEMw4YotDF04.png)
✌🏻 Up and running in 5 minutes
Connect CRM, import feedback, feature lists, and sync to your task management to clearly see what you should build next (no code or heavy lifting needed).
![](https://framerusercontent.com/images/xjDWHiQRictSphLVEMw4YotDF04.png)
![](https://framerusercontent.com/images/xjDWHiQRictSphLVEMw4YotDF04.png)
✌🏻 Up and running in 5 minutes
Connect CRM, import feedback, feature lists, and sync to your task management to clearly see what you should build next (no code or heavy lifting needed).
![](https://framerusercontent.com/images/xjDWHiQRictSphLVEMw4YotDF04.png)
![](https://framerusercontent.com/images/xjDWHiQRictSphLVEMw4YotDF04.png)
✌🏻 Up and running
in 5 minutes
Connect CRM, import feedback, feature lists, and sync to your task management to clearly see what you should build next (no code or heavy lifting needed).